Page 31 - Yucaipa Valley Water District
P. 31
Director Memorandum 18-019
Date: February 6, 2018
Prepared By: Kathryn Hallberg, Management Analyst
Subject: Consideration of Claim for Lodging Expenses due to Water Mainline Repairs
on Wildwood Canyon Road - Gwenique Williams
Recommendation: That the Board denies the claim for damages and refers the issue to the
District’s insurance carrier.
On February 1, 2018, the Yucaipa Valley Water District received a claim from Mrs. Gwenique
Williams (“Claimant”) for hotel cost ($781.85) due to a water service interruption to her home due
to a water mainline break on Wildwood Canyon Road on January 22, 2018.
On January 22, 2018 the Claimant stated via phone conversation with District employee Kathryn
Hallberg, that she woke up that morning with no water and had an important meeting at her place
of employment in Los Angeles. The Claimant stated that she had to leave her home when she
learned there was no water and go to Los Angeles to get a hotel room to prepare for work. She
stated that she would keep the hotel room for two days, because she works until 6 p.m. and could
not risk the water not being back in service in a timely manner.
District employee Kathryn Hallberg stated to the Claimant that she would notify the Claimant when
the water was back in service. At approximately 5:30 p.m. on January 22, 2018, Kathryn Hallberg
notified the Claimant that the water was back in service. The Claimant stated that she was going
to keep her room at the hotel for the second night.
The claim was emailed to the office on February 1, 2018. The Claimant is requesting to be
reimbursed for the hotel cost at the Sheraton Gateway Los Angeles for 5 nights from January 22,
2018 to January 27, 2018 for $724.00, and the cost of early check in and late checkout in the
amount of $7.85. The total amount of the claim is 731.85.
Options for consideration:
• Option A – Deny the claim based on the information that was provided and refer the issue
to the District’s insurance carrier.
• Option B – Direct District staff to process a payment to Mrs. Gwenique Williams.
Yucaipa Valley Water District - February 6, 2018 - Page 31 of 175
