Page 29 - Yucaipa Valley Water District

Workshop Memorandum No. 18-078 Page 3 of 4

RESOLUTION NO. 17-2002

RESOLUTION OF THE BOARD OF DIRECTORS OF THE
YUCAIPA VALLEY WATER DISTRICT
ADOPTING A STATEMENT OF MISSION, VALUES AND
PRINCIPLES FOR THE YUCAIPA VALLEY WATER DISTRICT

WHEREAS, the members of the Board of Directors and District staff represent a diverse
group of individuals dedicated to providing reliable water and wastewater service in an
efficient, cost effective manner that provides a high level of customer satisfaction; and

WHEREAS, it is important to clearly communicate the common vision and principles that
guide the dedicated elected officials and employees of the District.

NOW, THEREFORE, BE IT HEREBY RESOLVED AND ORDERED, that the Board of
Directors of the Yucaipa Valley Water District, on behalf of the District staff, does hereby
adopt the following statement of mission, values and principles.

Yucaipa Valley Water District is committed to professionally managing the
precious water, wastewater and recycled water resources of the Yucaipa
Valley in a reliable, efficient and cost-effective manner in order to provide
the finest service to our customers, both present and future.

We are entrusted to serve the public for the benefit of the community.

We believe in responsive, innovative and aggressive service, and take pride
in getting the job done right the first time.

We encourage a work environment that fosters professionalism, creativity,
teamwork and personal accountability.

We treat our customers and one another with fairness, dignity, respect and
compassion and exhibit the utmost integrity in all we do.

We believe in enhancing the environment by following a general philosophy
of eliminating waste and maximizing recycling and reuse of our natural
resources.

We are committed to using the following operating principles as a guide to
accomplish our mission:
• We are proactive in our approach to issues.
• We are committed to integrity and consistently high ethical standards
in all our business dealings.
• We use the strategic planning process to focus our efforts and
minimize our crisis management mode.

Yucaipa Valley Water District - March 8, 2018 - Page 29 of 40