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Workshop Memorandum No. 18-237                                                      Page 4 of 25


                       Summary of Utility Bill Payments:

                                    Payment Method          Number of        % of Total
                                                            Payments          Received
                                   Mail/Counter                    5,420          35.01%
                                   Payment Center                    166            1.07%
                                   Credit Card                     1,032            6.67%
                                   Electronic Rapid Pay            3,952          25.52%
                                   Web Site                        1,782          11.51%
                                   ACH Auto Pay                    3,131          20.22%
                                                  Total           15,483         100.00%


                                                    Type of Payments




                              Total





                       ACH Auto Pay





                           Web Site




                 Electronic/    Rapid Pay





                         Credit Card





                      Payment Center





                        Mail/Counter







                                      2018-19 September  2017-18 September  2016-17 September







                                       Yucaipa Valley Water District - October 9, 2018 - Page 114 of 172
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